Terms and Conditions

Last updated: November 6, 2026

1. Services and Support

Abundant provides environments, datasets, evaluation infrastructure, and related services for AI research, evaluation, and training. Subject to these terms and any applicable order form or written agreement, Abundant grants you a limited, non-exclusive, non-transferable right to access and use the services for your internal business purposes.

Support requests may be submitted through the support channels identified by Abundant or by email at support@abundant.ai.

2. Accounts and Authorized Users

You are responsible for the activity of your users, accounts, credentials, systems, and integrations. You must keep credentials confidential, promptly notify Abundant of suspected unauthorized access, and ensure that each authorized user complies with these terms.

3. Acceptable Use

You may not, and may not permit others to:

• Use the services in violation of applicable law or third-party rights.
• Reverse engineer, decompile, disassemble, or attempt to derive source code or underlying non-public methods from the services, except to the extent such restriction is prohibited by law.
• Interfere with, disrupt, overload, or probe the security or integrity of the services.
• Use the services to transmit malware, abusive content, or unlawful material.
• Resell, sublicense, or provide the services to third parties except as expressly permitted in writing.
• Remove proprietary notices or misrepresent the source, ownership, or performance of the services.

4. Customer Data

As between you and Abundant, you retain ownership of data, content, prompts, files, instructions, and other materials you submit to the services. You grant Abundant the rights necessary to provide, secure, support, improve, and operate the services, and to comply with applicable law.

You are responsible for ensuring that you have all rights, consents, and legal bases required to provide customer data to Abundant and to use the services as configured by you.

5. Privacy and Security

Abundant processes personal information as described in the Privacy Notice and any applicable written data processing agreement. Abundant uses administrative, technical, and organizational safeguards designed to protect the services and customer data.

6. Confidentiality

Each party may receive non-public information from the other party that is marked confidential or should reasonably be understood as confidential. The receiving party will use reasonable care to protect confidential information and will use it only to perform obligations or exercise rights under these terms or an applicable written agreement.

Confidentiality obligations do not apply to information that is public through no fault of the receiving party, independently developed without use of confidential information, rightfully received from a third party without a duty of confidentiality, or required to be disclosed by law.

7. Intellectual Property

Abundant and its licensors retain all rights, title, and interest in the services, software, documentation, models, systems, methods, templates, reports, aggregated statistics, and other materials provided by Abundant, including all related intellectual property rights.

If you provide feedback, suggestions, or recommendations, Abundant may use them without restriction or obligation to you.

8. Fees and Payment

Fees, invoicing, payment terms, taxes, and renewal terms are governed by the applicable order form or written agreement. Unless otherwise stated in writing, fees are non-refundable and exclusive of taxes.

9. Third-Party Services

The services may interoperate with third-party platforms, models, tools, infrastructure, or datasets. Your use of third-party services may be subject to separate terms, and Abundant is not responsible for third-party services outside Abundant's control.

10. Suspension and Termination

Abundant may suspend access to the services if necessary to address security risks, legal compliance, non-payment, misuse, or material breach. Either party may terminate access as provided in an applicable written agreement or where the other party materially breaches these terms and fails to cure the breach within a reasonable period after notice.

11. Disclaimers

Except as expressly stated in a written agreement, the services are provided "as is" and "as available." Abundant disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Abundant does not warrant that the services will be uninterrupted, error-free, or meet every requirement.

12. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data. Except for amounts owed, confidentiality obligations, misuse of intellectual property, or liabilities that cannot be limited by law, each party's aggregate liability is limited to the amounts paid or payable to Abundant for the services giving rise to the claim during the twelve months before the event giving rise to liability.

13. Indemnity

You will defend, indemnify, and hold harmless Abundant from claims arising from your customer data, your use of the services in violation of these terms, or your violation of applicable law or third-party rights. Abundant will provide prompt notice and reasonable cooperation for covered claims.

14. Changes

Abundant may update these terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the services after an update means you accept the updated terms, except where a separate signed agreement states otherwise.

15. Governing Law and Disputes

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Unless a separate written agreement states otherwise, the state and federal courts located in San Francisco County, California have exclusive jurisdiction over any dispute arising out of or relating to these terms or the services, and each party consents to that jurisdiction.

16. General

If any provision of these terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce any provision is not a waiver. You may not assign these terms without Abundant's prior written consent; Abundant may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control.

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