Privacy Notice

Last updated: November 6, 2026

Summary of Key Points

• We collect information you provide to us, such as contact details, organization details, communications, and service-related content.
• We collect limited technical information automatically, such as device, browser, log, and usage information.
• We use personal information to provide, secure, support, improve, and administer our services; communicate with you; comply with law; and protect our rights and users.
• We may share personal information with service providers, business partners, professional advisors, authorities when legally required, and parties involved in corporate transactions.
• You may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information depending on where you live.

1. Personal Information We Collect

Information you provide

We collect personal information you provide directly, including name, work email address, organization, role, contact preferences, messages, account information, billing details, support requests, and other information you choose to provide.

Information processed through the services

Customers may submit prompts, files, datasets, environment materials, evaluation artifacts, logs, metadata, and other content to Abundant services. The nature of this information depends on how customers configure and use the services.

Information collected automatically

When you visit our website or use our services, we may collect IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, timestamps, approximate location derived from IP address, and usage or diagnostic data. We may use cookies or similar technologies for security, analytics, preferences, and site functionality.

2. How We Use Personal Information

We use personal information to:

• Provide, operate, maintain, and improve the website and services.
• Create and administer accounts, authenticate users, and manage access.
• Respond to inquiries, provide customer support, and send administrative information.
• Process transactions, invoices, and related business operations.
• Monitor performance, debug issues, prevent fraud, and protect security.
• Understand usage trends and improve user experience.
• Comply with legal obligations and enforce agreements.
• Send marketing or product communications where permitted by law, with choices to opt out.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of vital interests. Our legitimate interests include providing and improving services, securing our systems, communicating with customers and prospects, and operating our business.

4. How We Share Personal Information

We may share personal information with:

• Service providers that host, secure, analyze, support, or help operate our website and services.
• Customer-authorized integrations, platforms, and business partners.
• Professional advisors such as lawyers, auditors, accountants, and insurers.
• Authorities, regulators, courts, or other parties when required by law or necessary to protect rights, safety, security, or integrity.
• Parties involved in a merger, financing, acquisition, reorganization, or sale of assets.

Our website uses Vercel Web Analytics to understand aggregate page traffic. It does not use third-party advertising cookies.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act (CCPA).

5. Customer Data and Processor Role

For personal information that a customer submits to the services for processing on its behalf, Abundant generally acts as a service provider or processor. The customer determines the purposes and means of processing and is responsible for providing notices and obtaining rights or consents required by law. Abundant processes that information according to the customer's instructions, the applicable agreement, and applicable law.

6. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to keep the website functional, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings, though disabling some cookies may affect functionality.

7. Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill the purposes described in this notice, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records. Retention periods vary depending on the type of information, context, and applicable requirements.

9. International Transfers

We may process and store information in the United States and other countries where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

10. Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, portability of, restriction of, or objection to processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To exercise rights, contact privacy@abundant.ai. We may need to verify your identity before responding. If your information was submitted by an Abundant customer, we may direct your request to that customer.

California Residents

If you are a California resident, you may have the right under the CCPA to know what personal information we collect, use, and disclose; to request deletion or correction of your personal information; and to not be discriminated against for exercising these rights. You may submit a request, or designate an authorized agent to do so, by contacting privacy@abundant.ai.

11. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us so we can take appropriate action.

12. Updates to This Notice

We may update this Privacy Notice from time to time. The updated version will be posted on this page with a new effective date.

13. Contact